Meet Your Day
Support
Need help with Meet Your Day? Start with the answers below. If you cannot find what you need, email us and we will get back to you as soon as we can.
Support email: lumira.technology@gmail.com
Contact support
To help us answer quickly, please include the following in your message:
- what you were trying to do and what happened instead
- your device model and Android version
- the app version (shown in Settings)
- the email you signed in with, if the issue is about your account
Please do not include your journal entries unless we ask for them. A short description of the problem is usually enough.
Common questions
Do I need an account to use Meet Your Day?
No. The core app works on your device without an account. An optional account lets you copy your journal to the cloud so you can keep it when you change devices.
Where is my journal stored?
On your device, in a local database. If you create an account and sign in, a copy is also synced to Google Firebase. See the Privacy Policy for details.
I got a new phone. How do I get my journal back?
Sign in with the same email and password you used before. Your synced journal will be restored from the cloud. If you never signed in on the old device, your journal exists only there (and in your Android device backup, if you have it turned on).
I forgot my password.
Email us from the address you used to register and we will help you regain access. Please do not send your password in any message.
How do I export my data?
Open Settings and choose Export my data. The app creates a JSON file of your journal and opens the share sheet so you can save or send it wherever you like.
How do I turn off AI observations?
Open Settings and switch off the AI setting. AI observations are optional, require sign-in, and are off unless you turn them on.
Reminders are not showing up.
Wind-down reminders are local notifications. Check that notifications are allowed for Meet Your Day in your Android settings, that the in-app reminder setting is on, and that battery optimization is not restricting the app.
How do I manage or cancel my Pro subscription?
Purchases are handled by Google Play. Open the Google Play app, tap your profile icon, then Payments & subscriptions → Subscriptions and choose Meet Your Day. Deleting your account does not cancel a subscription.
I paid for Pro but it is not unlocked.
Open the Pro screen and choose Restore purchases, making sure you are using the same Google account that made the purchase. If it still does not unlock, email us with the approximate purchase date.
Your data and account
- Delete your account and data: Delete account
- How we handle information: Privacy Policy
Publisher
Meet Your Day is published by Lumira Technology. Legal developer: PHAN TRẦN MINH ĐẠT.
Email: lumira.technology@gmail.com